Privacy Policy

1. Identification of the Responsible

The website https://tendelpro.com, as well as all its international versions, is operated by Evolution Tendel XII, SL, domiciled at A. Portugal, 14 – Aranda de Duero, Spain, and CIF B09536152.

2. Collection of Personal Data

We collect personal data through comment forms, user registrations and other interactions with our site. This includes, but is not limited to, name, email address, and IP address for spam detection and security.

3. Use of Cookies

We use cookies to improve the user experience on our site. These cookies may store information such as display preferences and login details. Users can manage their cookie preferences through their browser.

4. Embedded Content from Other Websites

Articles on this site may include embedded content from other websites, which behaves in the same way as if the visitor had visited the other website.

5. Data Sharing

Personal data may be shared with spam detection services and other security tools. In the event of a password reset, the user’s IP address will be included in the reset email.

6. Data Retention

We retain personal data indefinitely to recognize and approve follow-up comments and manage user profiles. Users can view, edit or delete their personal information at any time.

7. User Rights

Users have the right to request a copy of their stored personal data and to request the deletion of their personal data, except for that which we are obliged to retain for administrative, legal or security reasons.

8. Data Transfer

Visitor comments may be reviewed by automated spam detection services.

9. Privacy Policy for External Services and Providers

Using Gravatar in Comments

When commenting on our platform, Gravatar can be used. Please see Gravatar privacy policy for more information.

Precautions with Uploaded Images

In our commitment to the privacy and security of our users, we want to highlight an important consideration regarding the images you upload to our website. We strongly recommend that you avoid uploading images that contain embedded location data (known as EXIF GPS data).

What is EXIF GPS Data?

EXIF (Exchangeable Image File Format) data is a set of information attached to digital photos. This includes details such as the marca and model of the camera, the date and time of the photo, and, in some cases, the exact geographical location where the image was taken.

Risks of Sharing Location Data

By sharing images with EXIF GPS data on our site, you run the risk that other users can download these images and extract said data, thus obtaining precise information about where the photo was taken. This could compromise your privacy or personal safety, especially if the photos were taken at your residence or regularly frequented places.

How to Prevent Your Location Sharing

To protect your privacy, we advise you to remove location data from images before uploading them. This can be done through various photo editing tools and applications that allow you to view and remove EXIF data. Be sure to review and clean your images before uploading them to our website.

10. Purchase and Payment Information

We understand the importance of safely and confidentially handling information related to your purchases and payments on our site. When you make a purchase, we need to collect certain information that is essential to process your order.

Information Collected During the Purchase Process

During the purchasing process, we collect details such as your name, billing address, shipping address, email address, phone number, and details of the credit card or payment method you selected. This information is used exclusively to process your order, manage shipping, provide customer support and, where required, comply with our legal obligations.

Security in the Payment Process

The security of your personal information is our top priority. We ensure that all transactions are carried out over secure and encrypted connections, and that your data is processed with the highest level of security and confidentiality.

11. Payment Provider Privacy Policies

We work with several recognized payment providers to offer you secure and reliable options when making your purchases. It is important that you know how these providers manage and use your personal data.

PayPal

PayPal is one of our main payment service providers. When you select PayPal as your payment method, some of your data will be shared with them to process the transaction. You can consult the PayPal privacy policy here.

Stripe

Stripe is another payment service provider that we use. As with PayPal, certain information necessary to process your payment will be shared with Stripe. For more details on how Stripe handles your information, please visit their privacy policy here.

Other Payment Providers

In addition to PayPal and Stripe, we may work with other payment providers. We encourage you to review the privacy policies of each of these providers before completing your purchase so that you are fully informed about how your personal information will be handled.

12. Use of External Services such as Google Web Fonts, YouTube, Vimeo and SoundCloud

On our website, we use dVarious tools and platforms to enrich your experience. This includes Google Web Fonts, YouTube, Vimeo, and SoundCloud. It is important that you are aware of how these external services may collect data and the impact this may have on your privacy.

Google Web Fonts

For a uniform presentation of fonts, our site uses Google Web Fonts. When you open a page, your browser loads the required web fonts into your cache to display texts and fonts correctly. This means that your browser establishes a direct connection to Google servers, and Google realizes that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our plugin. More information in the Google Web Fonts FAQ and in the Google privacy policy.

YouTube

Our website uses YouTube plugins to integrate and display video content. Every time you visit a page with a YouTube plugin, a connection is established with YouTube servers, informing YouTube about the pages you have visited. If you are logged into your YouTube account, YouTube can associate your browsing behavior directly with your personal profile. You can avoid this by signing out of your YouTube account. Find more details in the YouTube data protection declaration.

Vimeo

We use features provided by the Vimeo video portal. If you visit one of our pages with a Vimeo plugin, a connection to the Vimeo servers is established. Vimeo is informed about the pages you have visited on our site. If you have a Vimeo account and do not want it to associate your behavior with your Vimeo profile, sign out of your Vimeo account. More information in the Vimeo privacy policy.

SoundCloud

On some of our pages, plugins from the SoundCloud social network may be integrated. When you visit our pages with a SoundCloud plugin, a direct connection is established between your browser and the SoundCloud server, allowing SoundCloud to receive information about your visit from your IP address. If you click the “Like” or “Share” buttons while logged into your SoundCloud account, you can link the contents of our pages to your SoundCloud profile. More information in the SoundCloud privacy policy.

13. Your Consent and Rights

At [Company Name], we value and respect your privacy, guaranteeing your rights in relation to the personal data we collect. If you wish to exercise any of your rights, such as access, modification or deletion of your data, please send an email to info@tendelpro.com.

Right of Access

You have the right to request a copy of the personal data we hold about you. To access this information, contact us through info@tendelpro.com. We are committed to providing you with this information in a timely manner.

Right of Rectification

If you find that the data we have is inaccurate or incomplete, you can ask us to update or correct it by sending an email to info@tendelpro.com.

Right of Deletion

If you want us to delete your personal data from our records, please send your request to info@tendelpro.com. We will respond to your request in accordance with applicable data protection laws.

Informed Consent

Your consent to the processing of your personal data is essential. You can withdraw your consent at any time by sending an email to info@tendelpro.com.

Technical Assistance

For technical assistance related to your experience on our website, including navigation or accessibility issues, please contact our technical support team at sstt@tendelpro. com.

More Information and Support

For any additional questions about your privacy rights or if you need more information, do not hesitate to write to us at info@tendelpro.com. We are committed to protecting and respecting your privacy.